- Posted by Joe Crandall
- On March 5, 2012
Great white paper by Syracuse University on the value of hiring veterans
Starbucks CEO Howard Schultz said that “hiring people is an art, not a science, and resumes can’t tell you whether someone will fit into a company’s culture.” Schultz’s suggestion that hiring is mostly “art,” and that resumes don’t adequately reflect the potential contribution of a prospective employee, represents one of the most significant impediments to addressing the unemployment situation of veterans in this country. This is because the business case for hiring a veteran has been largely informed in the public domain by non-specific clichés about leadership and mission focus.
To be clear: leadership ability and the strong sense of mission that comes from military service are characteristics that are highly valued in a competitive business environment. However, by themselves these generalizations are not enough to empower U.S. employers to move beyond “art” to science, and in doing so, fully benefit from the knowledge, training, and experiences represented by those who have served in the military. Read more…