- Posted by Joe Crandall
- On May 5, 2008
- Solution: Change Management, Solution: Healthcare, Solution: Implementation, Solution: Process Improvement, Solution: Readiness Assessment
Greencastle Consulting, a project management and consulting services firm, today announced that Nassau Health Care Corporation (NHCC) of East Meadow, New York, selected Greencastle to provide business process redesign services across a range of clinical, administration and financial areas.
Using a “teach, do, check” model, Greencastle is working with department-specific teams in hands-on sessions over a two-month period which began in March 2008. The initiative intends to help NHCC teams identify and respond to business process inefficiencies at NHCC and its 530-bed Nassau University Medical Center.
“We consider it an extension of our mission to look for changes that can impact quality, access and cost,” says Arthur Gianelli, president and chief executive officer at NHCC. “In this case, we wanted to take a rigorous, systematic approach without further burdening our own staff. After an evaluation phase, we decided that Greencastle’s methodologies and philosophy were a strong complement.”
After considering in-house options and evaluating several external vendors, NHCC chose Greencastle based in part on past performance in its core disciplines: project management, process improvement, organizational change management and value maximization.
For this engagement, Greencastle is currently working with business process redesign teams representing the following areas:
- Operating room
- Outpatient, registration and patient flow
- Admissions and discharge
- Human resources
- Service excellent
- Material management
About Nassau Health Care Corporation Nassau Health Care Corporation, based in East Meadow, New York, is a 1,200-bed healthcare system comprised of Nassau University Medical Center, a Level I trauma center and teaching hospital, A. Holly Patterson Extended Care Facility, a skilled nursing facility, and seven community health centers. NHCC employs more than 3,500 people. The organization’s mission is to provide comprehensive, high-quality healthcare to residents regardless of ability to pay. Learn more at www.numc.edu.