ENGINE IDLE TIME REDUCTION

  • Posted by Joe Crandall
  • On February 22, 2016
  • Solution: Change Management, Solution: Fleet, Solution: Process Improvement
An idling engine burns as much as one full gallon of fuel each hour, which burns fleet budget dollars. As a result, reducing engine idle time means reducing unnecessary fuel consumption and cutting energy costs.   Project Overview One of the most significant keys to efficiency in any budget is understanding where the money goes. […]
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Main Line Health Improves Patient Safety

  • Posted by Joe Crandall
  • On November 9, 2015
  • Solution: Change Management, Solution: Governance, Solution: Healthcare, Solution: Implementation, Solution: Lean, Solution: PMO, Solution: Process Improvement, Solution: Readiness Assessment
Greencastle partners with Main Line Health to “pump” safety into patient care. Main Line Health (MLH) is a non-profit four hospital health system founded in 1985 serving Philadelphia and its suburbs.  It has a staff of over 10,000 employees and over 2,000 physicians, and has received national awards for excellence. MLH developed an initiative to […]
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Comcast New Billing Program

  • Posted by Joe Crandall
  • On November 9, 2015
  • Solution: Implementation, Solution: Lean, Solution: MSO
Greencastle revitalizes Comcast billing support resulting in reduced call time and frequency, increased sales, and improved customer perception. In 2006, Comcast sought to implement a Signature Series billing system to improve popular perception while decreasing customer service call volume related to billing inquiries. Greencastle Consulting was tasked with planning the roll-out of the new system, […]
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Time Warner Cable – Product Development Methodology

  • Posted by Joe Crandall
  • On November 9, 2015
  • Solution: Change Management, Solution: Governance, Solution: Implementation, Solution: Lean, Solution: MSO, Solution: PMO, Solution: Process Improvement, Solution: Readiness Assessment
The right people at the right time: Time Warner Cable streamlines new service development program. Many of the resources required to meet the growing demands of Time Warner Cable’s product development and implementation program already existed within the organization, but an initial assessment by Greencastle Consulting discovered that the resources were dispersed across corporate support […]
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Greencastle Helps Drive Comcast Fleet Optimization

  • Posted by Joe Crandall
  • On November 9, 2015
  • Solution: Change Management, Solution: Fleet, Solution: Governance, Solution: Implementation, Solution: MSO, Solution: PMO, Solution: Process Improvement, Solution: Vendor Selection
Comcast’s partnership with Greencastle Consulting continues to yield environmentally conscious innovations to Comcast operations – decreasing Comcast’s carbon footprint while modernizing its fleet.  As one of the largest cable companies in the world, Comcast boasts a fleet of over 30,000 vehicles.  The daily use of the Comcast fleet by field techs provides home and business […]
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Bravo Zulu: Congratulations to Comcast

  • Posted by Joe Crandall
  • On November 9, 2015
This year, Comcast received the CableFax Social Responsibility Award for its National Recycling Program (NRP). Greencastle is proud to have helped the Comcast EHS Team lead this ambitious project to success. Greencastle supplied 13 Project Managers, traveling to every Comcast field office, to launch and assess the program, and provided key logistics and management support […]
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Christiana Care Health System Improves Physician Access to Medical Imaging

  • Posted by Aaron Ronksley
  • On November 9, 2015
  • Solution: Change Management, Solution: Healthcare, Solution: Implementation, Solution: Process Improvement, Solution: Project Management
Greencastle partners with Christiana Care Health System to improve patient care by streamlining physician access to diagnostic medical imaging. Christiana Care Health System is one of the nation’s largest health care providers and is ranked 22nd nationally for hospital admissions.  A non-profit health system headquartered in Wilmington, DE, Christiana Care is also a major teaching […]
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“The Valley of Despair”—Asking yourself the right questions

  • Posted by Joe Crandall
  • On January 28, 2015
Guest post by Jim Blanchet | Associate Management Consultant If you are launching a new project or introducing a new process—or improving an existing one—that significantly impacts your employees, there are some questions you should ask to ensure you are not lagging behind on your project or, even worse, missing your objective altogether. By asking a […]
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Atlantic Health Implements a Computerized Physician Order Entry System

  • Posted by Aaron Ronksley
  • On November 9, 2014
  • Solution: Change Management, Solution: Healthcare, Solution: Implementation, Solution: Process Improvement, Solution: Vendor Selection
Greencastle improves patient safety and care by assisting with the implementation of new medical technology. Atlantic Health is one of the largest non-profit health care systems in New Jersey.  It operates both hospitals and health care facilities, staffed with over 11,000 employees and over 3,000 physicians. It has been distinguished by FORTUNE Magazine as being among […]
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Framework of Success

  • Posted by Joe Crandall
  • On October 24, 2013
One of the most important (and most rewarding) aspects of our work is our ability to create a framework of success for our clients. Similar to scaffolding that temporarily helps build tall and impressive buildings, the work we do helps build strong and long lasting organizations. Any company that relies on another company for revenue […]
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