People and Process: Combination Individualism and Leadership

  • Posted by Joe Crandall
  • On April 14, 2017
It’s important to keep in mind that processes have a shelf life, which is why we at Greencastle emphasize a culture of process improvement with each of the leaders we support. Changing existing system structures can be a daunting challenge, especially to the people who utilize those systems. That challenge is exactly why Greencastle adheres […]
Read More

GE Capital – Financial Services Framework

  • Posted by Joe Crandall
  • On December 28, 2015
  • Solution: Governance, Solution: Implementation, Solution: Lean, Solution: PMO, Solution: Process Improvement, Solution: Project Management
Lean Six Sigma increases monthly orders by 1,000%   Studies from the last twenty years prove that the frequency of loan applications that a bank receives directly correlates with higher loan approvals and, as a result, higher profits. In 1999, GE Capital realized this and sought to get ahead of its competitors by reengineering its […]
Read More

Comcast Launched Award Winning National Recycling Program

  • Posted by Joe Crandall
  • On December 28, 2015
  • sol, Solution: Change Management, Solution: Governance, Solution: Implementation, Solution: Logistics, Solution: Never Been Done Before, Solution: Process Improvement, Solution: Readiness Assessment, Solution: Vendor Selection
Greencastle Assists Comcast in Launching an Enhanced National Recycling Program Comcast received the 2015 CableFax award for Social Responsibility for its National Recycling Program – which was planned, launched, and assessed with the help of a Greencastle Consulting project management team. Comcast is a national leader in telecommunications and a member of the Fortune 100. […]
Read More

Main Line Health Improves Patient Safety

  • Posted by Joe Crandall
  • On November 9, 2015
  • Solution: Change Management, Solution: Governance, Solution: Healthcare, Solution: Implementation, Solution: Lean, Solution: PMO, Solution: Process Improvement, Solution: Readiness Assessment
Greencastle partners with Main Line Health to “pump” safety into patient care. Main Line Health (MLH) is a non-profit four hospital health system founded in 1985 serving Philadelphia and its suburbs.  It has a staff of over 10,000 employees and over 2,000 physicians, and has received national awards for excellence. MLH developed an initiative to […]
Read More

Comcast New Billing Program

  • Posted by Joe Crandall
  • On November 9, 2015
  • Solution: Implementation, Solution: Lean, Solution: MSO
Greencastle revitalizes Comcast billing support resulting in reduced call time and frequency, increased sales, and improved customer perception. In 2006, Comcast sought to implement a Signature Series billing system to improve popular perception while decreasing customer service call volume related to billing inquiries. Greencastle Consulting was tasked with planning the roll-out of the new system, […]
Read More

Time Warner Cable – Product Development Methodology

  • Posted by Joe Crandall
  • On November 9, 2015
  • Solution: Change Management, Solution: Governance, Solution: Implementation, Solution: Lean, Solution: MSO, Solution: PMO, Solution: Process Improvement, Solution: Readiness Assessment
The right people at the right time: Time Warner Cable streamlines new service development program. Many of the resources required to meet the growing demands of Time Warner Cable’s product development and implementation program already existed within the organization, but an initial assessment by Greencastle Consulting discovered that the resources were dispersed across corporate support […]
Read More

Greencastle Helps Drive Comcast Fleet Optimization

  • Posted by Joe Crandall
  • On November 9, 2015
  • Solution: Change Management, Solution: Fleet, Solution: Governance, Solution: Implementation, Solution: MSO, Solution: PMO, Solution: Process Improvement, Solution: Vendor Selection
Comcast’s partnership with Greencastle Consulting continues to yield environmentally conscious innovations to Comcast operations – decreasing Comcast’s carbon footprint while modernizing its fleet.  As one of the largest cable companies in the world, Comcast boasts a fleet of over 30,000 vehicles.  The daily use of the Comcast fleet by field techs provides home and business […]
Read More

Christiana Care Health System Improves Physician Access to Medical Imaging

  • Posted by Aaron Ronksley
  • On November 9, 2015
  • Solution: Change Management, Solution: Healthcare, Solution: Implementation, Solution: Process Improvement, Solution: Project Management
Greencastle partners with Christiana Care Health System to improve patient care by streamlining physician access to diagnostic medical imaging. Christiana Care Health System is one of the nation’s largest health care providers and is ranked 22nd nationally for hospital admissions.  A non-profit health system headquartered in Wilmington, DE, Christiana Care is also a major teaching […]
Read More

Bravo Zulu: Greencastle Receives ESGR’s Pro Patria Award

  • Posted by Joe Crandall
  • On May 8, 2015
On May 8th, 2015, Greencastle Associates Consulting was recognized by the Pennsylvania Employer Support of the Guard and Reserve (ESGR) with the “Pro Patria Award” for its outstanding support of Military Reservists and National Guardsmen who are called to service and need support from their  employer to fulfill their military obligations. This is the highest award bestowed by Pennsylvania’s ESGR […]
Read More

“The Valley of Despair”—Asking yourself the right questions

  • Posted by Joe Crandall
  • On January 28, 2015
Guest post by Jim Blanchet | Associate Management Consultant If you are launching a new project or introducing a new process—or improving an existing one—that significantly impacts your employees, there are some questions you should ask to ensure you are not lagging behind on your project or, even worse, missing your objective altogether. By asking a […]
Read More